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Privacy Policy

Last Updated: 24/03/2026

 

HelpLyncs (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal and business data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website and services.

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1. Information We Collect

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We may collect the following types of information:

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a) Personal Information

  • Name

  • Email address

  • Phone number

  • Company name

  • Job title

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b) Business Data

  • CRM data

  • Customer interactions

  • Operational workflows

  • Support conversations (when using our systems)

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c) Technical Data

  • IP address

  • Browser type

  • Device information

  • Website usage data (via cookies and analytics tools)

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2. How We Use Your Information

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We use your data to:

  • Deliver and operate our systems and services

  • Set up automations and integrations

  • Communicate with you regarding your account or services

  • Improve system performance and user experience

  • Provide support and troubleshooting

  • Comply with legal obligations

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3. AI & Automation Usage

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HelpLyncs integrates AI technologies into its systems.

By using our services, you acknowledge that:

  • Data may be processed by AI tools to generate responses, automate workflows, or analyze information

  • AI outputs are monitored and, where applicable, reviewed by human operators

  • We take reasonable steps to ensure data security within AI-powered processes

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4. Data Sharing & Third Parties

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We do not sell your data.

We may share your data with trusted third parties only when necessary to deliver our services, including:

  • CRM platforms

  • Automation tools

  • Cloud storage providers

  • AI service providers

These providers are contractually obligated to protect your data.

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5. Data Retention

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We retain your data only for as long as necessary to:

  • Deliver services

  • Comply with legal obligations

  • Resolve disputes

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You may request deletion of your data at any time, subject to contractual obligations.

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6. Data Security

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We implement appropriate technical and organizational measures to protect your data, including:

  • Secure access controls

  • Encrypted systems where applicable

  • Restricted internal access

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However, no system is 100% secure, and we cannot guarantee absolute security.

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7. Your Rights

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Depending on your location, you may have the right to:

  • Access your data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Request data portability

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To exercise these rights, contact us at the email below.

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8. Cookies & Tracking

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Our website may use cookies and similar technologies to:

  • Improve user experience

  • Analyze website traffic

  • Optimize performance

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You can control cookie settings through your browser.

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9. International Data Transfers

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As we serve global clients, your data may be processed in multiple countries. We take reasonable steps to ensure your data is handled securely and in accordance with this policy.

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10. Third-Party Links

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Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

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11. Changes to This Policy

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We may update this Privacy Policy from time to time. Continued use of our services after updates constitutes acceptance of the revised policy.

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12. Contact Information

If you have any questions or requests regarding this Privacy Policy, please contact:

HelpLyncs
Email: info@helplyncs.com
Website: www.helplyncs.com

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