Terms & Conditions

Last Updated: 24/03/2026

Welcome to HelpLyncs. These Terms & Conditions (“Terms”) govern your use of our services and website. By engaging with HelpLyncs, you agree to be bound by these Terms.

1. Overview of Services

HelpLyncs provides AI-powered operational systems that combine automation, software, and human operators to deliver business outcomes.

Our services include, but are not limited to:

Automated Lead Engine Systems (lead generation & automation)
Automated Customer Support (support operations)
Automated Reporting & Data (reporting & data automation)

Services may be delivered as:

Setup & maintenance (DIY model)
Fully managed (done-for-you with operators)

2. Scope of Work

Each engagement is defined by a mutually agreed scope, which may include:

System design and implementation
Integration with third-party tools
Automation setup
Ongoing maintenance and optimization
Human operator (VA) involvement (if applicable)

Any work outside the agreed scope may require additional fees.

3. Payment Terms

All fees are quoted in USD unless stated otherwise.
Payments are required upfront unless otherwise agreed in writing.
Monthly retainers are billed in advance.
Failure to make payments may result in suspension or termination of services.

Refund Policy:

Setup fees are non-refundable once work has begun.
Monthly fees are non-refundable after the billing cycle starts.

4. Client Responsibilities

To ensure successful delivery, clients must:

Provide timely access to tools, accounts, and data
Respond to communication and approvals promptly
Ensure accuracy of the information provided

Delays caused by the client may impact timelines and outcomes.

5. Use of AI & Automation

HelpLyncs utilizes AI systems as part of its service delivery.

By using our services, you acknowledge that:

AI-generated outputs may not always be 100% accurate
Human oversight is applied where applicable
Final business decisions remain the client’s responsibility

6. Performance & Outcomes

HelpLyncs focuses on building and operating systems designed to improve business outcomes.

However:

We do not guarantee specific revenue, lead volume, or business results unless explicitly stated in writing
Outcomes depend on multiple external factors beyond our control

7. Third-Party Tools & Integrations

Our systems may rely on third-party platforms (e.g., CRMs, automation tools, APIs).

HelpLyncs is not responsible for:

Downtime or failures of third-party services
Changes in pricing or policies of external tools
Data loss caused by third-party platforms

8. Confidentiality

Both parties agree to:

Keep all shared business information confidential
Not disclose sensitive data to third parties without consent

This obligation continues after termination of services.

9. Intellectual Property

All systems, automations, and frameworks developed by HelpLyncs remain its intellectual property unless otherwise agreed
Clients are granted a license to use the systems for their business

Custom deliverables may be transferred upon full payment if specified in the agreement.

10. Termination

Either party may terminate the agreement with written notice.

Upon termination:

All outstanding payments become due immediately
Access to systems and services may be revoked
Ongoing services will cease

11. Limitation of Liability

HelpLyncs shall not be held liable for:

Indirect or consequential damages
Loss of revenue, profits, or data
Business disruptions caused by external factors

Our total liability is limited to the amount paid for services within the last 30 days.

12. Modifications to Terms

HelpLyncs reserves the right to update these Terms at any time. Continued use of services after updates constitutes acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Egypt.

14. Contact Information

For any questions regarding these Terms, please contact:

HelpLyncs

Email: info@helplyncs.com
Website: www.helplyncs.com