This Privacy Policy explains how HelpLyncs (“HelpLyncs,” “we,” “us,” or “our”) collects, uses, and safeguards information when you visit www.helplyncs.com, book a discovery call, or engage our services. By using our website or services, you agree to the practices described here.
Information we collect
We collect the following categories of information:
- Information you provide. Your name, email address, phone number, company details, and any message content when you contact us, book a call, or fill out a form.
- Usage data. Pages visited, time on site, referring source, approximate location, device, and browser type, collected via privacy-friendly analytics.
- Client engagement data. Information necessary to deliver our staffing services once you become a client, such as role requirements and billing details.
How we use your information
- To respond to enquiries and schedule discovery calls.
- To match you with suitable professionals and deliver our services.
- To process billing and maintain client records.
- To improve our website, content, and offerings.
- To send relevant updates you have asked to receive (you can opt out anytime).
- To comply with legal and regulatory obligations.
Legal bases for processing
Where applicable (including under the UK/EU GDPR), we rely on your consent, the performance of a contract with you, our legitimate interests in operating and growing our business, and compliance with legal obligations.
Cookies and analytics
We use privacy-respecting analytics to understand aggregate site usage and improve performance. These tools may set cookies or collect anonymised identifiers. You can control cookies through your browser settings; disabling them will not break core functionality of the site.
How we share information
We do not sell your personal information. We share it only with trusted service providers who help us operate (for example, scheduling, analytics, hosting, and payment providers), and only as needed to deliver our services or comply with the law. These providers are bound by confidentiality obligations.
Data retention
We keep personal information only as long as necessary for the purposes described above, to comply with legal obligations, resolve disputes, and enforce agreements.
Your rights
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, and to object to certain processing or request portability. To exercise any of these rights, email us at info@helplyncs.com.
International transfers
HelpLyncs operates from Egypt and serves clients in the US, UK, Australia, and beyond. Your information may be processed in countries other than your own. We take reasonable steps to ensure it is handled securely wherever it is processed.
Security
We use appropriate technical and organisational measures to protect your information. No method of transmission or storage is completely secure, but we work to safeguard your data against unauthorised access, loss, or misuse.
Children's privacy
Our website and services are intended for businesses and are not directed to children under 16. We do not knowingly collect information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The “last updated” date at the top reflects the latest revision. Material changes will be posted on this page.
Contact us
Questions about this policy or your data? Email info@helplyncs.com or write to us at Building 74, 1st Floor, PA Compound, October Gardens, 12556, Giza, Egypt.